1. Introduction
Flexible Mind/Body, is committed to the privacy of the people who visit our website and access our materials. This privacy notice shares information with you about how we collect and process your personal data through your use of our site flexiblemindbody.com.au
In this policy, “we”, “us” and “our” refer to our data controller, Flexible Mind/Body.
Contact Details:
Full name of legal entity: Angela McMillan
Registered in South Australia
Email address: angela @ flexiblemindbody.com.au
Mailing address: 15 Miller Street, Prospect 35082
We respect and value your personal information. If you have changes in your personal information please let us know promptly via email at angela @ flexiblemindbody.com.au
2. Credit
This document was created using a template from SEQ Legal: https://seqlegal.com Thank you!
3. What personal data we collect and what we do with it
This policy applies where we are acting as a data controller with respect to the personal data of the people who visit our website and access our materials.; in other words, where we determine the purposes and means of the processing of that personal data.
Our website has opt-in forms which you can use to specify what kinds of materials and communications you would like to receive from us. The legal basis for any and all of your data is your consent and/or legitimate interest if required by law.
We may send you marketing communications if you have asked for information about or made purchases of our goods or services and in each case you have not opted out of receiving marketing communications since. At any time you can opt out of receiving marketing emails from us via opt-out links on our website or in our emails or by emailing us at angela @ flexiblemindbody.com.au
Usage Data
We may process data about your use of our website and services (“usage data”). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data may be an analytics tracking system. This usage data may be processed for the purposes of analysing the use of the website and services.
Personal Data
We may process your personal data which may include your name, phone number and email address. The account data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you.
Service Data
We may process your service data that are provided in the course of your use of our services. This service data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you.
Publication Data
We may process information that you post for publication on our website or through our services, which may be processed for the purposes of enabling such publication and administering our website and services.
Inquiry Data
We may process information contained in any inquiry you submit to us regarding goods and/or services, which may be processed for the purposes of offering, marketing and selling relevant goods and/or services to you.
Customer Relationship Data
We may process information relating to our customer relationships, including customer contact information (“customer relationship data”). The customer relationship data may include your name, your contact details, and information contained in communications between us and you. The customer relationship data may be processed for the purposes of managing our relationships with customers, communicating with customers, keeping records of those communications and promoting our products and services to customers.
Transaction Data
We may process information relating to transactions, including purchases of goods and services, that you enter into with us and/or through our website (“transaction data”). The transaction data may include your contact details, your card details and the transaction details. The transaction data may be processed for the purpose of supplying the purchased goods and services and keeping proper records of those transactions.
Notification Data
We may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (“notification data”). The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters.
Correspondence Data
We may process information contained in or relating to any communication that you send to us (“correspondence data”). The correspondence data may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website opt-in and contact forms. The correspondence data may be processed for the purposes of communicating with you and record-keeping.
Legal Claims
We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defense of legal claims, whether in court proceedings or in an administrative procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.
Risk Management
We may process any of your personal data identified in this policy where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice. The legal basis for this processing is our legitimate interests, namely the proper protection of our business against risks.
Legal Obligations
In addition to the specific purposes for which we may process your personal data set out in this Section 3, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
Other People’s Data
Please do not supply any other person’s personal data to us.
Cookies
We do not use cookies on our website, except via a third party, Google Analytics. See Section 6.
4. Disclosing personal data
We may disclose your personal data to information technology administrators, service providers for product delivery, when required to do so by governmental bodies, to professional advisers including bookkeepers, accountants, and lawyers, or if we were to ever sell part or all of our business to a third party, who would respect your personal data in accordance with the law and our privacy policy.
Financial transactions relating to our website and services may be handled by our payment services providers, Payal, Venmo, Stripe and our shopping cart software, Ecwid. We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds.
5. Retaining and deleting personal data
Our data retention policies and procedures are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data. Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes. For tax purposes the law requires us to keep basic information for six years.
6. Cookies used by Google Analytics
We use cookies exclusively via Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google’s privacy policy is available at: https://www.google.com/policies/privacy/.
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
7. Third-party links
This website may include links to third-party websites. Clicking on those links may allow third parties to collect data about you. We are not responsible for these third-party sites.
8. Your rights
8.1 In this Section 8, we have summarized the rights that you have under data protection law. Some of the rights are complex, and not all of the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.
8.2 Your principal rights under data protection law are:
(a) the right to access;
(b) the right to rectification;
(c) the right to erasure;
(d) the right to restrict processing;
(e) the right to object to processing;
(f) the right to data portability;
(g) the right to complain to a supervisory authority; and
(h) the right to withdraw consent.
8.3 You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee.
8.4 You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.
8.5 In some circumstances you have the right to the erasure of your personal data without undue delay. Those circumstances include the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw consent to consent-based processing; you object to the processing under certain rules of applicable data protection law; the processing is for direct marketing purposes; and the personal data have been unlawfully processed. However, there are exclusions of the right to erasure. The general exclusions include where processing is necessary for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, exercise or defence of legal claims.
8.6 In some circumstances you have the right to restrict the processing of your personal data. Those circumstances are: you contest the accuracy of the personal data; processing is unlawful but you oppose erasure; we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defence of legal claims; and you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your personal data. However, we will only otherwise process it: with your consent; for the establishment, exercise or defense of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.
8.7 You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.
8.8 To the extent that the legal basis for our processing of your personal data is:
(a) consent; or (b) that the processing is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract, and such processing is carried out by automated means, you have the right to receive your personal data from us in a structured, commonly used and machine-readable format. However, this right does not apply where it would adversely affect the rights and freedoms of others.
8.9 If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. If you are an EU citizen, you may do so in the EU member state of your habitual residence or the place of the alleged infringement.
8.10 To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.
8.11 You may exercise any of your rights in relation to your personal data by emailing us at move create learn @ gmail.com in addition to the other methods specified in this Section 8.
9. Amendments
We may update this policy from time to time by publishing a new version on our website. You should check this page occasionally to ensure you are satisfied with any changes to this policy. We may notify you of significant changes to this policy by email.